Introduction and Scope
Welcome to jilliko. This Privacy Policy describes how we handle personal data for users residing in the Philippines. This policy applies exclusively to your interaction with our official website and services.
Please note that this policy does not cover third-party websites, external links, or payment gateways you may visit after leaving our platform. We encourage you to review the privacy policies of any third-party service you interact with.
Personal Information We Collect
To provide a secure gambling environment, we collect the following categories of data:
Account and Identity Data
Information provided during registration used to create your unique account and ensure you are the legitimate owner of the profile.
Verification Documents
Identification provided during the KYC (Know Your Customer) process to verify your legal age and residency.
Payment Data
Transaction details required to process deposits and withdrawals through our partner payment providers.
Gaming and Transaction Activity
Records of games played, wager amounts, and winnings to manage bonuses and ensure fair play.
Technical Data
IP addresses, browser type, device identifiers, and operating system used to optimize site performance and detect multi-accounting.
Support Records
Correspondence sent via our support channels to resolve account issues or technical queries.
How We Collect Data
We gather information through three primary methods:
- Directly from You: When you register an account, update your profile, or contact support.
- Automatically: Via cookies and server logs as you navigate the website.
- From Partners: Through verification services and payment processors to confirm transaction and identity status.
Why We Use Data
Your data is processed for the following legitimate purposes:
- Account Management: Maintaining your profile and managing the jilliko official login process.
- Financial Operations: Processing deposits and payouts efficiently.
- Compliance: Verifying age (18+) and identity to prevent illegal access.
- Security: Detecting fraud, preventing multi-accounting, and protecting the platform.
- Personalization: tailoring the gaming experience and displayed content.
- Legal Duties: Fulfilling reporting requirements applicable to gambling operators in the Philippines.
- Marketing: Sending promotions only if you have provided explicit consent.
When We Share Data
We do not sell your personal data to third parties. We only share data when necessary:
- Service Providers: With technical, payment, and identity verification partners who facilitate our operations.
- Legal Authorities: When required by law to comply with official investigations or regulatory requests.
How We Protect Data
We implement rigorous security measures to safeguard your information:
- Encryption: Use of secure protocols for data in transit between your device and our servers.
- Access Control: Strictly limiting internal access to sensitive data to authorized personnel only.
- Payment Isolation: Payment data is handled through secure channels provided by our payment partners.
- Continuous Monitoring: Regular system audits to detect and mitigate potential security threats.
Cookies and Tracking
We use cookies to enhance your user experience and analyze site traffic. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.
Your Rights
Depending on your location, you may exercise the following rights regarding your data:
- Access and Correction: Request a copy of your data or update inaccurate information.
- Deletion and Portability: Request the erasure of your data or move it to another service.
- Objection and Withdrawal: Opt-out of marketing communications or withdraw previously given consent.
To exercise these rights, please contact our support team via the channels available on this site. Note that we may be unable to delete certain data if it is required for legal reasons, such as anti-money laundering rules, even after account closure.
How Long We Retain Data
Personal data is retained for as long as your account remains active. Once an account is closed, we only keep data for the duration required by the applicable laws in the Philippines regarding gambling and financial transactions.
Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, we will immediately terminate the account and void any associated winnings. Parents or guardians who suspect a minor is using the platform should report this via our support page.
Cross-Border Transfers
Some of our technical and service providers operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to regularly check the "Last Updated" date at the top of this page to stay informed.
Contact Us
If you have any questions or concerns regarding your privacy, please reach out to us via our Support Page. Our team is available to assist you with any data-related requests.